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Targeting a Process for More Efficient Document Management

Raytheon is a 68,000 employee global organization that specializes in providing state–of–the–art electronics, mission systems integration, and command, control, communications and intelligence systems for the defense, security and civil markets.

Raytheon required a system that would provide Patriot Missile System field technicians with an interactive electronic field manual and troubleshooting aid to help them better navigate their massive stores of files and technical documents.

M2  Technologies, in partnership with Microdesk, developed an automated system that connected their over 4,000 AutoCAD diagrams and cross–referenced them with their associated technical documentation text. A user–friendly viewing interface enables staff to easily perform queries for either keywords or fault codes and quickly navigate to the appropriate diagram within the graphic set.

The resulting system provides faster and more accurate troubleshoot capabilities with improved diagram accuracy thanks to the batch processorïs built in validation capacity. This has fundamentally changed the way field technicians interact with and utilize their technical documentation.

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Designing Efficiency for a Lighting Technology Company

THE CHALLENGE: LSI Industries is a customer-centric company committed to advancing solid-state LED technology by creating value added lighting for their customers. They are a U.S based manufacturer with a focus on commercial and industrial lighting solutions. The company began working with Autodesk and M2 to develop a comprehensive SEEK catalog for their extensive line of products. LSI had specific goals and needs that they were trying to reach in the execution of building families that lighting engineers could use. At the start of the project, LSI was facing communication and project management challenges, especially when it came to making changes, which led to prolonged turnaround times. This became a concern when trying to keep up with competitors, due to the fact that rapid changes in technology are commonplace in the lighting industry. With plans to launch 118 models, LSI was looking for better ways to reach potential clients, become more efficient, and find a better process for making product changes.

SOLUTION: From the beginning, miscommunication between all parties was an issue that was causing major delays in how this project was handled and executed. After an assessment period, M2 learned what some of the key issues were with the current process, and began to implement new procedures that opened up channels of communication and helped all parties understand expectations and goals at earlier stages. M2 also learned that LSI had been working with third-party ElumTools, which created an integrated lighting add-in designed to calculate point-by-point illuminance, which has become common practice in the industry. After bringing ElumTools into the project, M2 was able to streamline the creation, tracking, review and publishing process to keep the project in constant motion. This led to the models being created to the highest quality with testing being done by all three teams; M2, LSI/ElumTools and Autodesk.


RESULTS: LSI Industries immediately began to see progress and significant improvements in turnaround times. M2’s new process also lead to LSI being very satisfied by the level of testing that was done before they received the data, which has reduced project discrepancies and resolved design issues in a more efficient manner. Through this success, LSI has expressed that they plan on continuing to work with M2 Technologies for future projects.

Benjamin Moore
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Benjamin Moore

Designing an Innovative Paint Application for Benjamin Moore

Benjamin Moore was searching for a new way to help customers in the architecture and interior design industry. They wanted to enable Autodesk SEEK users to apply their paint products to projects in Revit, which would create a more accurate and efficient process for color selection. Additionally, Benjamin Moore was looking to help customers with color decisions when looking to incorporate specific standards, such as LEED certification requirements.

M2 Technologies was sought to design and develop the Benjamin Moore Color Suite for Revit.  The M2 team was responsible for all aspects of project management and development of the application which included building a comprehensive project plan, overseeing the writing of the application’s code, and managing the project design until completion. M2 oversaw the user interface and user experience design process to ensure that the final product was user friendly and intuitive. By applying a Lean Agile process to the project, M2 was able to create a project plan that made the process for the development of the application efficient, ensuring that it stayed within the project’s scope and budget.

In addition to designing and managing the development of the application, M2 developed the marketing communications collateral and promotional videos that would help end-users understand and utilize the new product. Promotional and tutorial videos were created showcasing the different features of the application.

With the help of M2 Technologies, Benjamin Moore now has an application that meets the needs of its customers, and improves their design process. The application has had great success in serving as a specification writing tool enabling Revit users to add selections for their models in order to meet specific design/build requirements, such as LEED certification. Due to the success of the application, M2 has extended their application development work with Benjamin Moore.